Under UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your item, without giving any reason.
To exercise your right of cancellation, you must inform us of your decision by a clear statement (e.g., email to help@nazzarfit.com).
To return a product, please:
Important: You must return items in their original condition, unworn, unwashed, and with all original tags attached.
You will be responsible for the cost of returning goods unless:
We recommend using a tracked delivery service, as we cannot be held responsible for items lost in return transit.
Once we receive and inspect your returned item, we'll notify you via email.
If approved, your refund will be processed within 14 days to your original payment method.
Please note: We may withhold the refund until we have received the goods back or you have supplied evidence of posting, whichever is earliest.
If you'd like to exchange an item for a different size or colour, please:
This ensures you receive your new item as quickly as possible.
For hygiene reasons, the following items cannot be returned once opened:
If your item arrives faulty or damaged:
We'll arrange a replacement or full refund, including return postage costs.
If you haven't received your refund within 14 days of approval: